ShotSpotter® for Highways 
ShotSpotter® for Campus 
ShotSpotter® for Corporate 
ResourceRouter™ Community 
East Chicago’s commitment to enhancing public safety has led to significant strides in crime reduction, with the implementation of cutting-edge technology. Among the most impactful initiatives is the adoption of ResourceRouter, a dynamic patrol management solution that ensures optimal deployment of law enforcement resources to areas where they are needed most.
Like many urban areas, East Chicago faced challenges in efficiently allocating police resources to address high-crime areas, especially with the reduced staffing numbers. Traditional methods often resulted in reactive policing, with officers responding to crimes rather than proactively addressing emerging threats. Seeking a solution that would leverage data-driven insights to enhance public safety and maximize the effectiveness of law enforcement efforts, they deployed ResourceRouter in 2023.
69%
Decrease in homicides over four years
100%
Charge and clearance rate of the four homicides in 2024 (as part of a multi-agency task force)
With the implementation of ResourceRouter, East Chicago law enforcement now benefits from real-time, data-driven patrol management. The system uses current crime data, ShotSpotter alert information, calls for service, and other critical details to recommend optimal patrol routes and resource allocation strategies. ResourceRouter also provides command staff insight into patrol effectiveness by deploying officers to the right locations at the right times.
The first month of the ResourceRouter deployment began showing a decrease in crime in East Chicago. Chief Jose Rivera stated, “One example of this is in 2023, we recorded 5 homicides. This came out to a 55% decrease in homicides compared to the year 2022, when we recorded 11 homicides. This was a 10-year record low.”
Since implementing ResourceRouter, East Chicago has seen a marked improvement in crime reduction efforts. Crime rates in high-risk areas have decreased, and response times have improved significantly. Community members have expressed greater confidence in local law enforcement, crediting the proactive presence of officers in key neighborhoods.
